Frequently Asked Questions (FAQs) - Travel Delay

 

We have listed below the majority of travel delay questions we frequently get asked. We hope this helps but of course if you have any other questions please look at the other frequently asked questions or if you still can't find an answer don't hesitate to contact our sales team who will be happy to help on 08450 264 264.

group travel

Although these frequently asked questions are to assist you. You should read the policy carefully to make sure it suits your requirements. The policy wording is available on this site HERE.

Travel Delay FAQs

  • What happens if I miss my plane through no fault of my own?
    The policy includes cover for Missed Departure. So, if you arrive at your departure point too late to catch your flight or ferry as a result of the failure of public transport services, or if the car you are travelling in is involved in an accident or breaks down you may be eligible to submit a claim.
  • What happens if the flight is delayed?
    This is called delayed departure insurance and cover is provided if your departure is delayed for at least 12 hours due to strikes/industrial action, mechanical breakdown of the plane, train or boat, or adverse weather conditions.
 

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