The Financial Conduct Authority

Keyfacts About Us and Our Policies

Travel insurance is now a regulated industry in the UK by the Financial Conduct Authority. is a division of Grovelawn Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority. Registration Number 502325. This can be checked on the Financial Services Register.

Through regulation the FCA has brought about certain rules that travel insurance companies must adhere to and that we must have processes in place to ensure that we handle the following in a compliant manner:-

  • Correct promotion of our insurance products to ensure that it is not misleading
  • To sell and administer general insurance products
  • Deal with complaints
  • Treating customers fairly
  • Handle client monies
  • Recruit, supervise and train our staff fully understanding the products sold
  • To provide minimum levels of capital and professional indemnity

The following files are available in pdf format. If you have an difficulty opening these you will need to download the latest version of adobe reader here:-

About UsPolicy SummaryPolicy Wording
Initial Disclosure Document Policy Summary Document Full Policy Wording Document
Initial Disclosure Document with full details about For a quick glance at the key benefits of our travel insurance policies. This document contains the full policy wording for all our travel insurance policies.