Travel Delay Frequently Asked Questions

Travel Delay

We have listed below the majority of travel delay questions we frequently get asked. We hope this helps but of course if you have any other questions please look at the other frequently asked questions or if you still can't find an answer don't hesitate to contact our sales team who will be happy.

Although these frequently asked questions are to assist you. You should read the policy carefully to make sure it suits your requirements. The policy wording is available on this site HERE.

Travel Delay FAQs

  • What happens if I miss my plane through no fault of my own?
    The policy includes cover for Missed Departure if strike or industrial action or weather conditions or mechanical/ electrical breakdown occurs affecting the public transport you are taking .
  • What happens if the flight is delayed?
    This is called delayed departure insurance and cover is provided if your departure is delayed for at least 12 hours due to strikes/industrial action, mechanical breakdown of the plane, train or boat, or adverse weather conditions.
  • What happens if I choose to cancel my trip due to a lengthy delay?
    If your outbound journey from your home country is delayed by more than 24 hours and you decide to abandon your trip you are covered for up up to £5,000 on a 'Max' Policy, up to £3,000 on a 'Standard' Policy and up to £500 on our 'Economy' Policy.