BA loses another supermodel’s bags
Travel Insurance News - 17/04/2008
<< Older | Travel News | Newer >>
Thousands of passengers have had trouble with British Airways this month as the airline moved into its new terminal building and, in the process, has separated tens of thousands of travelers from their bags. The problems have affected travelers from all walks of life from those in economy class to supermodels and celebrities.
Last week Naomi Campbell lost her cool after BA staff lost her bags and asked her to get off her flight until they could be located. Rather than accept the situation, the supermodel allegedly spat at police officers who had been called in to help the situation.
More recently, BA was responsible for the loss of eight bags belonging to Kate Moss, another famous British model.
Then supermodel’s eight bags join a total of over 28,000 lost pieces of luggage misplaced by the UK’s flagship carrier since the opening of T5. Most travelers will have a long wait before they get compensation from the airline, however, reports indicated that Willie Walsh, BA’s chief executive, has personally fast-tracked the supermodel’s compensation claim. The airline reportedly paid the model £10,000.
The model was traveling from Britain to Los Angeles with several Louis Vuitton cases, worth £3,000 alone, even without taking into account the value of the contents. Several of the cases contained clothes from Topshop that Moss was planning to model in the States.
Travellers who have been affected by BA’s mismanagement of bags have increasingly been relying on their travel insurance companies for help rather than contact the airline, who is handling claims quite slowly.
<< Oasis crash strands travellers | Travel News | Direct Line backs down from T5 stand >>
Related Articles
| 
